Privacy Policy

SuperApp.kz – TackPosts
Effective date: 01.02.2026

1. General Information

SuperApp.kz (далее — “Platform”, “we”, “us”) is a social media management service based on the TackPosts software solution. The Platform allows users to schedule posts, manage social media accounts, and operate SaaS services.

By using our services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of data:

2.1 Account Information

• Name

• Email address

• Phone number (if provided)

• Company information (if applicable)

• Billing details

2.2 Social Media Data

• Connected account usernames

• Access tokens (encrypted)

• Scheduled posts content

• Media files uploaded to the platform

We do not store your social media passwords.

2.3 Technical Data

• IP address

• Browser type

• Device information

• Cookies and session data

• Log files

3. How We Use Information

We use collected data to:

• Provide and maintain the service

• Schedule and publish posts

• Process payments

• Improve platform performance

• Provide customer support

• Prevent fraud and abuse

4. Data Storage & Security

• All sensitive data is encrypted.

• Access tokens are stored securely.

• We use secure hosting infrastructure.

• Access to data is restricted to authorized personnel only.

However, no online system is 100% secure.

5. Third-Party Services

We may integrate with:

• Social media platforms (Instagram, Facebook, TikTok, etc.)

• Payment gateways

• Analytics tools

Each third-party service has its own privacy policy. We are not responsible for their policies or practices.

6. Cookies

We use cookies to:

• Maintain sessions

• Remember preferences

• Analyze usage

Users may disable cookies in browser settings.

7. Data Retention

We retain user data:

• While the account is active

• As required by law

• Until user requests deletion

Users may request account and data deletion at any time.

8. User Rights

Users have the right to:

• Access their data

• Correct inaccurate data

• Request deletion

• Withdraw consent

Requests can be sent to: support@superapp.kz

9. Children’s Privacy

Our service is not intended for users under 18 years old.

10. Changes to Policy

We may update this Privacy Policy at any time. Changes will be published on this page.

11. Contact Information

smm.superapp.kz
Email: support@superapp.kz